Privacy Policy

Contents

Privacy Policy

What personal information do we gather from website visitors?

Information Regarding Your Accounts on Other Services

When do we get information?

Information That Is Automatically Gathered About How You Use Our Services Or Tools

What is Our Approach to Social Signals?

Google Maps: Do we use it?

How Do We Use Your Information?

How Do We Protect Your Information?

What Legal Rights Do You Have?

PDPA Compliance

Do We Use Cookies?

Modifications to Privacy Policy

Reaching Out to Us

This online privacy policy aims to assist individuals concerned about using their “Personally Identifiable Information” (PII) online. According to the Singapore Personal Data Protection Act (PDPA), personally identifiable information (PII) is any data that can be used by itself or in conjunction with other data to identify, locate, or communicate with a single person. To better understand how we gather, utilise, safeguard, and handle your Personally Identifiable Information about our website, please carefully read our online privacy policy.

We take great pride in protecting your privacy and are committed to improving the clarity and appeal of our work on your data. It would be best to read our privacy statement carefully, ensuring you understand and agree.
As stated below, you are not legally required to give us any Personal Data, and you are free to choose whether or not to do so.
Please do not access our sites or use our services if you do not wish to provide us with such Personal Data or have it collected by us or any of our service providers (see below).
You may also choose not to provide us with “discretionary” personal data, but keep in mind that without it, we probably won’t be able to offer you the entire range of our services or the greatest possible customer experience.
For your convenience, Exotic Office Solutions Pte Ltd offers an online platform.

What personal information do we gather from website visitors?

When registering on our website or purchasing products, you may be asked to enter your name, email address, shipping details, payment details, or other details to improve your experience.

We collect any information you willingly provide when you register for an account and utilize the Services, whether directly or through a third-party platform. This information includes:

Account Information: You must register a user account to access services, including Paid or Unpaid Services. We gather and keep information such as your email address, password, gender, and birthday when you create or update your account. An account number, commonly known as “Account Data,” is also assigned.
Personal Information: This contains information that can be used to identify you specifically, such as your name, phone number, email address, zip code, time zone, and demographic information like your age, gender, and birthplace. You consent to share this information with us via our mobile applications or website. You can give this information through online activities, purchases, and registration, but it’s not required. Nevertheless, certain online transactions or functionalities might not be available without it.

Note: To register for the move, customers must upload their most recent electrical bills to the website.

Financial Data: Financial data includes facts on your payment method, such as credit card or bank transfer information. Ordering, returning, or exchanging products or services requires this information. Most of your financial information is transmitted to Paynow, our payment processor, and is not stored by us. Read Paynow’s Privacy Policy to find out how they manage and safeguard your credit information.

Information Regarding Your Accounts on Other Services

Exotic Office Solutions Pte Ltd may access data from your associated internet or social media accounts with your permission. This includes information we may get from social media sites like Facebook, such as your name, profile picture, account ID, email address for login, location, device information, gender, birthday, and friend list.
Social Networking Data: We can obtain information from a variety of social networks, including Facebook, Instagram, LinkedIn, Twitter, Snapchat, and others, that are accessible to the general public. If you would like to restrict our access, change your privacy settings on these platforms.
Mobile Device Data: We may gather information about your location, make and model of mobile device, and device ID when you visit our website via a mobile app or device.
Platform APIs: Your privacy settings or the decisions made by the platform/service govern what information is accessed from them.
Third-Party Agreements: Any third-party platforms or services you use in connection with our services have privacy policies and agreements that govern the collection, use, and sharing of your data.

When do we get information?

When you register on our website, answer an audit, comment on one of our products, or submit information online, we receive information from you. Here are a few examples:

To sign up for our website’s updates regarding services or to make purchases.
To register for a personal account on the website (with your email address and name, for example),
To handle your orders through our online services (such as your name, address, birth date, and payment information)
To address our partnership with you, which will encompass notifying you of modifications to our security setup or conditions and asking you to take an overview or leave an audit.
To oversee and protect our company and this website (including research, data analysis, testing, framework maintenance, support, announcement, and information facilitation).
To automatically send you our email pamphlet and other emails.
To offer you advice and recommendations for goods or services that you would find valuable.

Information That Is Automatically Gathered About How You Use Our Services Or Tools

This information is recorded when you visit the website and is based on your settings or the manual for each tool.

When you visit or use our service, specific information about you is collected. We gather this data via technologies such as “cookies” and others, either independently or with the help of outside data-collecting service providers.
We collect information on device information, IP addresses, browser details, location, time stamps, pixel usage, and usage facts and availability. This data is utilised for record-keeping, quality assurance, and inspection to enhance our service.

What is Our Approach to Social Signals?

In short: We might obtain certain information about you if you decide to register or log in to our website using a social media account.

You can use third-party social network accounts like Facebook or LinkedIn to register and log in to our websites. Your social network provider will grant us access to certain profile data if you select this option. We will only use this information as indicated by our privacy statement or as disclosed on the websites. Please note that your social media provider may use your data for purposes beyond our jurisdiction or responsibility.

Google Maps: Do we use it?

To give better service, we use Google Maps. This website, mobile app, and Facebook application use APIs for Google Maps. This page contains the Terms of Service for the Google Maps API. This link can help you better comprehend Google’s privacy policy.

How Do We Use Your Information?

We use your information to create accounts, send you purchased goods or services, communicate with you, gather statistics, support legal authorities, stop fraud, identify patterns, and carry out our half of the bargain. Personalisation, marketing, account security, customer service, and enhancing our website and services are all included in this. In addition, we utilise your information for customer support, product reviews, law enforcement demands, recurring messaging, and post-communication follow-ups.

How Do We Protect Your Information?

Your security is our top priority, so we don’t check for vulnerabilities; just provide information—credit card information is unnecessary—and perform routine malware scans. Your data is secured using SSL technology, stored securely, and only accessible by those who can access it. We also make sure that your data is protected during user interactions with our strict security procedures.

What Legal Rights Do You Have?

Personal Data Access: Submit a “data subject access request” to obtain copies and verification of personal data.
Modifying Personal Information: Request a correction for any missing or erroneous data, subject to the validation of fresh data.
Erasure of Private Information: If there is no legal compliance, successful objection, unlawful processing, or permissible processing, request the deletion of personal data.
Objection to Process: Except overrides, object to processing carried out for direct marketing or based on legitimate interests.
Limitation of Processing: To verify the accuracy of pending legal claims or objection verification scenarios, halt data processing.
Transfer of Individual Personal Information: Request the transfer of personal data relevant to consent-based or contract information in a machine-readable manner.
Withdrawal of Consent: Withdraw consent at any moment, with implications for service delivery; withdrawal has no bearing on previously authorised processing.

PDPA Compliance

Please be informed that we have developed and implemented policies and practices to comply with the provisions of the Personal Data Protection Act 2012 (Act 26 of 2012) (the “PDPA”).

Address: 50 Gambas Crescent Proxima @ Gambas #10-25 Singapore 757022

Ph:6694 0788

Email: admin@exotic.com.sg

Complaints: Use the specified postal or email address to direct any concerns about acquiring, using, or disclosing your data to the Data Protection Officer.

Information Availability: We will provide details about our procedures, rules, and complaints procedure for personal data upon request. Consent may be withdrawn by submitting a written notification to the Data Protection Officer with the necessary information.

Access to Personal Data: To find out more about the personal data we own or are in charge of, including how it has been used or disclosed in the last year, submit an Access Request. For associated expenses, there can be a fee.

Personal Data Correction: Send a Correction Request to the Data Protection Officer to request that any inaccuracies or omissions in your data be fixed.

The CAN-SPAM Act establishes criteria, prohibits unsolicited commercial emails, allows recipients to unsubscribe from receiving emails, and levies fines for infractions.

Do We Use Cookies?

Yes. Cookies are little files that, with your consent, a website or its supplier uploads to the hard drive of your computer via your browser. These files enable the computers of the website or service provider to identify your web browser and collect specific data.

We use cookies that are:

Recognising and storing user choices for further visits.
Keeping an eye on ads.
Gathering aggregate data to create better tools and experiences on the site.

Our website employs third-party adverts that might use cookies to provide customised advertisements. While managing cookies in a browser’s settings can help users maintain overall experience, it may also negatively influence some functionality.

Modifications to Privacy Policy

This privacy notice may be changed at any moment by us. These changes will be announced on our website. You may also get an updated copy of our privacy notice by getting in touch with us.

Reaching Out to Us

To obtain any information about this Policy or address any concerns you may have about individual rights and your Personal Information, please use the contact form or email admin@exotic.com.sg.

Exotic Office Solutions Pte Ltd

50 Gambas Crescent Proxima @ Gambas

#10-25

Singapore 757022